Microsoft Office Volume Licensing and You!

So, for anyone deploying Microsoft Office for Mac (I hit this specifically with the 2011 version) - there is a strange bug that results in the volume license file not getting applied properly. This has happened before in the past, but the issues seem to have resurfaced with 14.4.1. It seems to happen in these two situations -

  1. Office is installed and then updated to 14.4.1 while there are no users logged in.
  2. Office is installed and then updated to 14.4.1 without any of the Office applications being opened between the initial install and the update.

When the user goes to launch one of the Office applications, they are prompted with a window like this one:
office_license_prompt.png

and they are unable to use Office normally. This screen should never appear if you are using a volume license installer! Thankfully the fix is pretty easy. If you have a mac that already has the license on it, you can grab the file from /Library/Preferences/com.microsoft.office.licensing.plist and install that alongside your MS Office package!

 
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